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Shipping & Delivery

Shopping on Nero Scuro website is convenient. We also want it to be cheap and easy.Therefore we decided to offer the Express Delivery to Italy for free on any orders containing at least 3x250g coffee bags and to several EU countries on orders containing at least 5x250g coffee bags.

Please notice that the delivery times on the tables below are always indicative and expressed in terms of working days after the shipping. Please check out the FAQ section for further information on the delivery lead times.

SHIPPING TO ITALY (excluded Sicily, Sardinia, Calabria and a few areas subject to courier supplement)

 Order containing Rate Tracked Delivery Time Cost
Less than 3x250g coffee bags Express delivery Yes 2-3 working days 6.50€
At least 3x250g coffee bags
Express delivery  Yes 2-3 working days FREE

Notice that, in the calculation of the shipping costs, a 1kg bag or the starter pack is considered equivalent to 3x250g bags.

SHIPPING TO ITALY (only Sicily, Sardinia and Calabria)

 Order containing Rate Tracked Delivery Time Cost
Less than 3x250g coffee bags Express delivery Yes 2-3 working days 8.50€
At least 3x250g coffee bags
Express delivery  Yes 2-3 working days
2.00€

Notice that, in the calculation of the shipping costs, a 1kg bag or the starter pack is considered equivalent to 3x250g bags.

SHIPPING TO ITALY (only areas subject to courier supplement)

 Order containing Rate Tracked Delivery Time Cost
Less than 3x250g coffee bags Express delivery Yes 2-3 working days 11.50€
At least 3x250g coffee bags
Express delivery  Yes 2-3 working days
5.00€

Notice that, in the calculation of the shipping costs, a 1kg bag or the starter pack is considered equivalent to 3x250g bags.

The following zip codes are included in this category: 30100, 30121, 30122, 30123, 30124, 30125, 30126, 30132, 30133, 30135, 30141, 30142.


SHIPPING TO EU COUNTRIES

We ship to most EU contries. During the checkout, a precise quotation of the shipping costs is provided for the countries where we ship.

 

SHIPPING TO OTHER COUNTRIES

If you are a customer wishing to have a quote for shipping to other countries, please contact us at info@neroscurocoffee.com.

IMPORT DUTIES AND LEVIES

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of Italy may be subject to import taxes, customs duties and fees levied by the destination country.

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office prior the order for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Please refer to the Terms & Conditions of Nero Scuro Specialty Coffee Roasters for further details on our policies.

WRONG ADDRESS AND MISSED DELIVERY

The recipient is responsible to provide a garrisoned or manned during the normal working hours. If the address provided is incorrect or after repeated delivery attempts by the courier the recipient is not available to collect the parcel, the parcel will be sent back to us. In this situation we are not responsible of the failed delivery and the recipient will bear the costs of any further shipments to her/his address.

CHANGE TO SHIPPING COSTS

Please understand that our shipping providers may, time to time, change their shipping fares. We will do our best to keep this page updated. Therefore the information above may change at any time. Additionally, please consider that we firstly always update the calculation algorithm that establish the shipping fare. That calculation shall prevail on what listed on this page. Nero Scuro SRL additionally reserve themselves the rights to cancel at any time and without notice, before the goods are shipped the customer, any order by refunding the whole amount paid by the customer. In such case nothing more shall be due by Nero Scuro SRL to the customer.

Specialty coffees roasted to order in Italy and shipped for free to Italy (orders of 3+ bags)  •   info@neroscurocoffee.com  •   We ship worldwide!